Contact information

We answer every email.

Questions about sizing, an order that hasn't arrived, or something that
turned up wrong — send us a message and you'll hear back from a person
within 24 hours on business days.

Email: trongchill18@gmail.com

Before you write, two things that answer most messages.

SIZING
Measure your pet's chest right behind the front legs and the neck where
the collar sits, then match the chart on the product page. Between two
sizes, go up.

WHERE'S MY ORDER
Tracking is emailed when your order ships and can take up to 72 hours to
show its first scan. If it has been longer than that, email us your order
number and we will chase it.